About Us

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About The Pet Concierge

The Pet Concierge is a local business run by Jennifer and Melanie who love nothing more than nurturing and caring for your pets. Our aim is to provide a unique service tailored specifically to your needs and the needs of your furry friends.

When you contact The Pet Concierge you will speak directly to the person who will be caring for your pet. Our relationship with you is central to our business and we like to build it from the very beginning. We will arrange a free meet and greet and make sure that we fully understand your requirements and how we can work with you to make your life run more smoothly. Be that regular pet care or ad hoc help, we are always here to provide a bespoke service tailored specifically to you.

Reliable Care For
Your Pets

Dont Believe Us? See Our Reviews

Nicky and Tony with Sooty & Squeak

Winchmore Hill

We have known Jenny and Mel for years and they have always helped when we have needed someone to look after our cats. Last year they took the plunge and started The Pet Concierge. If you are looking for a full, professional cat sitting service that are completely trustworthy, reliable, caring and reasonable, then Jenny and Mel are your girls. Jenny or Mel visit once (or twice) a day, they feed and change the litter and spend some time cuddling and playing with Sooty & Squeak (on our last holiday we were away for two weeks, so we decided that we would have daily visits and then every 3 days they would go in twice). We love the extra personal touches, we get updates of videos and photos and they send me messages on how the cats are doing. There is honestly nothing more reassuring than having somebody trustworthy going into your home and looking after your fur babies, this enabled us to relax and enjoy our holiday. As an added bonus the girls watered the plants and collected the post so it didn't look like we were away. Now that Sooty & Squeak are a bit older they are so much happier to stay in their own environment and being made a fuss of when Jenny or Mel come to visit. Honestly, once you see how happy your fur babies are you will never send your cats to a cattery again! The service they offer is five star and we would recommend them to everyone.



I would highly recommend the services of the Pet Concierge. From our first meeting I could tell that Larry was going to be in very safe and caring hands. I never have to worry whilst I'm at work as I know he will be cared for properly and get updated too as to how his visit went.


Hadley Wood

Have been lucky to find The Pet concierge. These ladies are so passionate in what they do. Jen and Mel both love dogs and Milo always looks forward to his walks!


Winchmore Hill

Thanks to the Pet Concierge I have been able to work full time knowing that my labradoodle is being exercised and looked after by people that love and care for her like I do. Such a wonderful, efficient and trustworthy service. Thanks girls, Lexi loves her time with you!



Thankyou Melanie and Jenny for providing a super-efficient, professional, warm and friendly pet services. Buddy thoroughly enjoys his weekly walks and sleepovers with poppy. I thoroughly recommend Pet services. It's a 5-star service.



Since the moment our 2 dogs met Jennifer and Melanie, they were clearly in love and now look forward to their walk and meeting new friends. The company is fantastic with flexibility around my schedule, receiving my "walk updates" including pics via WhatsApp and the care they provide is amazing. It's been great to find a team who the dogs love and we can entrust. I highly recommend them to anyone looking for caring and responsible dog walking.